Automated reference requests

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Hireserve ATS software offers you the ability to send bespoke reference requests automatically.
At a glance:

  • Configure different emails and processes for different referee ‘types’ (e.g. personal vs. employer)
  • Trigger reference requests at different stages of the process
  • Configure unique reference request processes to suit different roles
  • Trigger manual reference requests when necessary and override automation or prefences if required
  • Utter flexibility and control for you
  • Simple online forms for your candidates and referees for a secure and streamlined experience

Saving you time and administration

Hiring the correct person for any job is in itself an exercise that saves HR hours, as employee turnover and repeated recruitment is time-consuming for employers. Reference checking is part of hiring and is vital for gaining candidate insights. The automated reference requests feature on Hireserve ATS software is highly flexible and time-saving, which reduces administration for you and your team and improves your organisation’s time-to-hire.

Send bespoke emails quickly and easily

As with many tools in Hireserve ATS, the automated reference requests feature is completely configurable, allowing you to tailor your processes to best suit you and your team. With the ability to automate a request, Hiring Managers can obtain letters of recommendation and character references for potential employees in an efficient and simple manner.

Send different emails to different referee types

You might wish to send one type of email and reference form to one type of referee (e.g. ‘Employer’) and another for a different type of referee (e.g. ‘Personal’). The software gives you the ability to tailor the automated request to the specific person to ensure that they provide the relevant information on the job applicant.



Request references at different stages for different jobs

Depending on the role you are recruiting for, requests for references will be needed at different points following successful resume review. Your process for teaching jobs, for example, might be to request references before the first interview, but for administrative jobs, references might only be requested at the point the candidate accepts an offer. Using Hireserve’s software, these automated requests can be sent at any stage.

Override preferences if required to

Your candidates may mark certain referees on their resume as ‘not to be contacted before interview’ when they apply for a role with you. However, you can override this if required to, giving you the flexibility you need to meet the requirements of different processes and hire people based on the necessary information.

Trigger manual reference requests

Alongside your automated rules, you can also trigger manual reference requests when needed. If you are hiring for a role for which you do not wish to automate the request, you can select to work manually outside of the template.

Reference requesting and reference checking are crucial steps when making a new hire. A character reference or letter of recommendation has the potential to make or break an application, even if the candidate has an impressive resume.

Hireserve’s software automates the process for you and provides an easy-to-use experience, allowing for a smooth hire with each potential employee. Using Hirserve’s reference request software, you can improve your recruitment process and boost your organisation’s productivity.

“We’ve built the new automated reference request feature to be as agile as possible. The tool is based on simple automation rules, but there is virtually no limit to how, when or why you apply those rules for different roles, referees and process.” – Hireserve

Further information

For more information on how the new automated reference requests feature can benefit you, request a demo or contact us today and a member of our team will be in touch for a no-obligation chat.