Once you’ve decided Hireserve ATS is the right recruitment software
for you, we devise your personalised implementation plan.
As a Hireserve customer, you’re valued, respected
and in safe hands.
Our relationships are built to last
Ongoing Customer Care
You’ll be fully supported throughout the implementation stage.
After this, we offer continued care through our support desk, Live Chat support facility, regular customer e-newsletters, regular Support Clinics, annual client review meetings and free attendance at the Hireserve User Group.
We are committed to delivering friendly, helpful and responsive customer care.
It’s what you should expect and it’s what we should deliver (and we do!).
And if you need help?
However well we do our job, sooner or later you might need some help or advice.
There’s Live Chat – click on the icon to the right and you can be chatting online instantly with our Support Team. The chances are your issue will be resolved immediately.
Our Support Desk is open for email or telephone requests for help and we make sure we respond promptly. If your issue takes a little longer to resolve we will keep you updated with its progress.
Whether it’s initial hand-holding after your Go Live date or help with a more complex request, we’re always on hand to help.