Head of Customer Success  

Emma is responsible for developing and delivering the organisation’s Customer Success strategy, working closely with colleagues across the Marketing & Comms and Services teams.

Outside of the office, Emma has a busy family life with two boys who seem to have a better social life than she does!  Emma also puts her communication skills to good use by volunteering as a Cub Scout Leader with her local Scout Group.

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Hanging out with family and friends, holidays and sunshine


Feeling cold, poor manners and being disorganised


House and any songs my sons currently like listening too

Favourite Holiday Destination


In my team

Discover more about the Customer Success team