StepChange Debt Charity helps people struggling with debt by providing free impartial advice, support and solutions. 

Before implementing Hireserve ATS, the organisation’s recruitment team looked like this:

  • Two recruitment staff
  • 150 + applications per ‘front-line’ call centre role
  • Manual processes, from posting CVs to setting up paper files
  • 100 + calls a day to arrange interviews with candidates
  • High no-show rate at Assessment Centre days

Read the StepChange Debt Charity case study to find out how the organisation took back control of its recruitment administration, grew its team three times over, and is now saving £20,000 per year.

“It’s such an exciting time at the charity. Budget may be limited but we’re making the best of the resources we have by being creative, investing in our people, using technology inventively and simply learning as much as we can to improve processes and results.”

Read it now: The StepChange Debt Charity case study

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About the author

Hannah Vincent

From candidate experience to flexible working, and from supporting graduates to ATS reports; Hannah's written it all over the years! Hannah has contributed to publications as diverse as The Guardian, UK Recruiter and University Business. She is also the wordsmith behind our whitepapers and guides, from GDPR to Employee Volunteering.