Whether you’re all set to purchase a new recruitment system or tentatively doing a bit of research, it’s essential to talk to potential suppliers and understand a bit more about the way they work.

Man with post-it notes stuck on face and body

After all, you could be looking at the most outstanding ATS out there, but if you’re not going to be supported by a dedicated customer care team, a flexible outlook and, let’s be honest, a bunch of people you enjoy working with, your progress and HR processes could be severely hampered.

Our solution? Find out as much as you can about suppliers and their attitudes to customer service, product development and ongoing training and support.

To help, we’ve compiled 3 key questions to ask when you’re meeting with new suppliers.

We hope you’ll find them useful – and if you would like to talk to us, please feel free to get in touch!

Get started: The 3 questions to ask your ATS supplier

Interested in more? Discover your ATS selection tool-kit

About the author

Tristan Potter

Tristan has a decade's worth of experience writing content and copy for organisations across Bristol and the Southwest of England. He has written on a diverse range of topics, including technology, philosophy, politics, and recruitment. His writing has appeared in The Drum, HR Grapevine, and The Guardian, among other publications. He joined Hireserve in March 2022.